Legal & Data Protection

Privacy Policy & Data Rights

Last Updated: August 30, 2026 • Version 2.4.0

Welcome to PhotoGen (referred to herein as “PhotoGen”, “PhotoGen Studio”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, process, store, and safeguard your personal information when you access https://photogen2.vercel.app, utilize our AI photo generation studio, download Lightroom presets, interact with our APIs, or connect via our Model Context Protocol (MCP) servers.

We are committed to user privacy by design, minimal data collection, transparent telemetry, and robust security safeguards adhering to the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect only the minimum necessary information required to provide, optimize, and secure PhotoGen services:

Voluntary Inquiries: When you submit messages via our contact form or chat widget, we store your name, email address, and message content to respond to inquiries.
Prompt Data & Generation Requests: Text prompts and style parameters submitted to our AI Image Generator or MCP tool endpoints are processed to render visual media and evaluate latency. We do not use your private creative prompts to train proprietary foundation models without your explicit opt-in.
Technical & Usage Telemetry: Aggregated, privacy-respecting metrics (e.g. page response times, browser user-agent family, country code) collected via privacy-first analytics to diagnose performance and maintain uptime.
Preferences: Local browser storage items (such as light/dark mode preference) to ensure smooth client rendering.

2. How We Use Information

Your data is processed strictly for the following legitimate purposes:

Service Delivery

Serving curated galleries, streaming AI image generations, delivering preset ZIP packages, and resolving API requests.

Platform Security

Preventing malicious bot abuse, denial of service attacks, and API key credential compromise.

Performance Optimization

Monitoring edge CDN latency, responsive image compression efficiency, and database cache hit ratios.

Customer Support

Assisting with preset installation troubleshooting, license validation, and custom collaboration inquiries.

3. Third-Party Processors & Infrastructure

To maintain global edge availability and low latency, PhotoGen utilizes industry-leading cloud providers under strict data protection agreements:

Vercel: Global edge compute, serverless hosting, and CDN delivery.
MongoDB Atlas: Encrypted data storage at rest and in transit.
Cloudinary: Global asset transformation, responsive formats (AVIF/WebP), and media hosting.

4. Your Rights & Data Subject Access Requests

Regardless of your geographic location, you retain the right to request access to any personal data associated with your contact submissions, rectify inaccurate details, request permanent erasure (“Right to be Forgotten”), or restrict processing.

To submit a privacy inquiry or data erasure request, contact our Data Protection Officer directly at privacy@photogen.com. We acknowledge all requests within 48 hours.

Questions or Concerns?

PhotoGen Studio LLC
Attention: Privacy & Compliance Team
Studio 42, Visual Arts District, New York, NY 10001, US
Email: hello@photogen.com • Phone: +1 (555) 000-0000

Visit our Contact Page →

4. Your Rights & Data Subject Access Requests

To submit a privacy inquiry or data erasure request, contact our Data Protection Officer directly at privacy@photogen.com. We acknowledge all requests within 48 hours.